audio archiving and restoration services

Craig S.

Have had an unbelievable experience with CAW so. Bringing a dead project from 2003 roaring back to life in 2020! Amazing! Thank you Stewart!

Joe R.

Fast turnaround and superior work. Any of you musicians with archived analog tape want them converted to Broadcast modern waves for manipulation, “CAW” is the place to go. Highly Recommended! Terrific Job…

Beanie L.

100 per cent Certain he can and will do the same for you ! please check CAW out ! It’s worth it !

FAQ

Explore our Services:

Our Philosophy

Every audio artifact is unique and deserves the respect and attention of a skilled audio archival engineer.

Frequently Asked Questions about

our audio services

Q:  How do I get my audio material to you?
A:  Our shipping address is

Creative Audio Works LLC
15 Bay Colony Drive
Plymouth, MA  02360

You are responsible for shipping your media to us.  Creative Audio Works is not responsible for damage to your media that may occur during shipping to us. UPS,  USPS, and FedEx are recommended shipping services. Please see the Media Order/shipping page for more information on packaging.

Q:  What is your turnaround time?
A: Typically, we have a one-to-two-week turnaround time for a small run of ten or so items. When working with colleges and universities that may have 500 items or more, the turnaround time would be 2-3 months or more, depending on quantity.

Q: How is payment made?
A: When your transfer project is complete, you will receive a link to pay via credit card using SquareUp.

Q:  What medium is the finished work supplied?
A:  These days, in most cases, clients want their audio transfers sent to them in audio file format. We supply the high-resolution 96khz/24bit Wav files, currently the NARAS standard for migrating archiving audio and MPEG 4 files.  Your audio files are available via WeTransfer download and thumb drive, CDs are available at an extra cost of $15 each.

Q: Can I wait and watch you convert/transfer my audio media?
A:  We are sorry, but it is not possible to wait for your transfer.  The tape baking process typically takes 24 hours to run. Other variables involved with different audio formats make it impractical for you to wait.  The typical turnaround time is one to two weeks.

Q: Do you return my audio media?
A:  Yes, your audio media will be returned to you unless otherwise specified.

Q:  Is Audio restoration expensive?
A:  It depends on how much work is required to restore the recording, whether the job involves a lot of real-time listening, or whether it can be an automatic process.

Q:  I have a lot of vinyl records that I’d like to have on CD. Is this possible?
A:  Typically, we do not transfer records that were readily available in the consumer market. It is more cost-effective to search Amazon or eBay for new or used CDs.  We specialize in transferring hard-to-find discs or family recordings etc.

Q:  Does the transfer process damage the original records at all?
A:  We use a high-quality turntable and have an assortment of stylus to transfer your discs safely. Please visit our Audio Disc page for more information

Q:  How do I get my recordings restored?
We use specialized software programs specially designed to restore audio files.

Q:  What is the maximum recording time that I can put on a CD?
A:  Up to a maximum of 74 minutes according to the CD “Red Book” standard. It is possible to exceed this by using a non-standard 80-minute CD.

Q:  What is your guarantee?
A:   We stand behind our work, and we want you to be 100% satisfied; however, we cannot fix things inherent in the media itself. We will contact you if your media will not transfer successfully.

Q:  Do you transfer video formats, VHS, Betamax, etc.
A:  No, we do not transfer any video formats. We specialize in one-on-one audio transfer services. We transfer Sony F1, 501,601, and 701 digital audio recordings recorded on VHS and Betamax video formats. See our Studio page for more information on the formats we provide.

Q:  Is your system automated?
A:  We do not consider our services automated.  We do some batch processing when generating your final files, but the transfer is a one-on-one process. We may be a little more expensive than other providers, but the quality of our work and testimonials on our website speak for themselves.

Q: Will my audiotape be ruined if I try to play it?
A: If your tape (s) have sticky shed syndrome, it/they could get ruined if it is not baked properly. If your tape was created in a professional audio studio to record a mixdown, it may have been on professional tape  manufactured by Ampex or Quantegy. These tape formulas need to be baked to make the binder that holds the magnetic particles to the tape sable again so they are no longer sticky and will glide across the tape heads and not be permanently damaged.

Q: Does baking affect the sound quality?
A: The baking process does not harm the tape physically or degrade the sound quality. The most crucial part about baking is that it makes the tape playable.

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